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Samsung HW-K960 stuck in D.IN

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Apprentice

Hi!

 

I’ve got no sound via arc anymore. The soundbar is stuck in D.IN mode and wont switch to TV ARC. Been doing a soft restart by unconnect all hdmi cables, then press and hold in the wheel between effect and level. 150 0 something appears, then INT is displayed before the soundbar shuts off. Thats what samsung support told me.

 

Also tried new HDMI cable. 

 

Anyone else experience the same issue and find a solution? Its only effect ARC.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Apprentice

Guess what? 

 

Seems to be my PS4 PRO who was in sleep mode (hdmi2 @ soundbar) fault.

 

Woke up the system, and TV ARC begin to work. Put the PS4 in sleep mode again, and TV ARC was there.. 

 

Now it all works. 

2 REPLIES
Apprentice

Guess what? 

 

Seems to be my PS4 PRO who was in sleep mode (hdmi2 @ soundbar) fault.

 

Woke up the system, and TV ARC begin to work. Put the PS4 in sleep mode again, and TV ARC was there.. 

 

Now it all works. 

Apprentice

It is not solved!!!!!

 

Today it get stucked in d.in again and all other units are of..

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