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SOLVED Samsung smart TV HDCP protection

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Apprentice

On 28/03/2015  I bought an Samsung UHD TV (UE55HU8500LXXN).
We recieve digital television through a set-top box from our provider Telenet. 

The set-top box has a HD Copy protection. Suddenly the box gave an error message that the licence wasn't received. 

We've tried another box and hdmi cable. But the problem comes from the One Connect box. 


A new One Connect box of the same type is sold seperate for €422,25. While simular TVs are sold now for €899.


We've originally bought the tv for €2 700. 

So I have 2 questions:

1. Is the BN91-17814H (€110) one connect box compatible with this tv? (instead of the bn94-07655u €422,25!)

I've tried calling to the Samsung helpdesk but they had no idea what I was talking about. And even said that this model has no one connect box. (impossible because there are no ports on the tv)

2. Am I the only one with this problem. I can't be normal to throw away a 4-5 year old working smart tv because the handshake HDCP license isn't working anymore. 

 

The solution of last resort is to connect the set-top box through a scart-hdmi converter. But what is then the point of having a smart TV with HDMI? I really think Samsung should offer a solution for this. This can't been seen as a normal situation... 

With kind regards

 

1 ACCEPTED SOLUTION

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Apprentice

After a long search I found a HDMI splitter that strips the HDCP. 
Finding one is a bit difficult because most recent splitter don't strip the protection (actually the previous splitter strips it by accident).

This is the one I've bought "ViewHD 2 Port 1x2 Powered HDMI Mini Splitter for 1080P & 3D | Model: VHD-1X2MN3D".
https://www.amazon.com/gp/product/B004F9LVXC/ref=ppx_od_dt_b_asin_title_s00?ie=UTF8&psc=1

Thanks to this splitter I didn't have to throw away my 4 year old smart TV of which only the one connect box hdcp license failed. To close this subject I want to add that in my opinion Samsung should provided a solution, which they haven't done.

 

HDCPSplitter.PNG

1 REPLY 1
Apprentice

After a long search I found a HDMI splitter that strips the HDCP. 
Finding one is a bit difficult because most recent splitter don't strip the protection (actually the previous splitter strips it by accident).

This is the one I've bought "ViewHD 2 Port 1x2 Powered HDMI Mini Splitter for 1080P & 3D | Model: VHD-1X2MN3D".
https://www.amazon.com/gp/product/B004F9LVXC/ref=ppx_od_dt_b_asin_title_s00?ie=UTF8&psc=1

Thanks to this splitter I didn't have to throw away my 4 year old smart TV of which only the one connect box hdcp license failed. To close this subject I want to add that in my opinion Samsung should provided a solution, which they haven't done.

 

HDCPSplitter.PNG

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