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Recording to a smart TV with twin LNB Inputs and tuners.

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Bought a UE55MU7070 TV.  It has twin LNB inputs and tuners.  When recording we can't watch a second channel.  Contacted Samsung Support absolutely hopeless.  Edwin didn't seem to know the difference between a single digital input or a twin digital input TV.  He cut me off midway through the correspondence.  Second problem Iv'e had with the TV and both times the Support was useless. The first time it was a vertical thin white line on the right hand side of the screen, still there!  They said it wasn't a fault with the TV.  How can it be anything else, when all that is on is the TV.

Does anyone have any idea on how to fix either or both of these problems.

Thanks,

Ron

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