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QLED Q8 Recording but not playing

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New Member

Hello, 

I've recently purchased a 2018 QLED (Q8) TV. Yesterday i discovered the recording option and plugged in a USB flash drive. I think it recorded correctly because I see the file/movie occupies 5.1 GB on the drive. Hwever when I try to play the movie it stops at 2 seconds and comes back to the recordings panel. It always freezes/defaults back at the same time. 

Is there something I'm doing wrong or something wrong with the TV?

 

thanks !

2 REPLIES
Explorer
Try to connect USB hard drive. If TV recognise it then should work.
Black Belt 

@Ocgirl wrote:

Hello, 

I've recently purchased a 2018 QLED (Q8) TV. Yesterday i discovered the recording option and plugged in a USB flash drive. I think it recorded correctly because I see the file/movie occupies 5.1 GB on the drive. Hwever when I try to play the movie it stops at 2 seconds and comes back to the recordings panel. It always freezes/defaults back at the same time. 

Is there something I'm doing wrong or something wrong with the TV?

 

thanks !


Sounds like a faulty set to me. I would get it exchanged. 

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