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QE65Q7FNAT with One connect box clicking noise TV black

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Apprentice

Bought a QE65Q7FNAT 3 month ago. Last night TV went black and the one connect box started clicking. The clicking noise is coming from the USB port side. Also the remote is blinking red. Called Samsung support and they need the serialnumber which is behind the TV!!!. A technician is booked. Anyone else with this problem?

 

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Apprentice

He came 25/2 - 19 and replaced the motherboard. 

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ChrisM Moderator
Moderator

Hi @PatrikB.

 

Do you have a date for the engineer visit?

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Apprentice

He came 25/2 - 19 and replaced the motherboard. 

ChrisM Moderator
Moderator

Great news @PatrikB! Is all as it should be now?

Apprentice

Yes 😎

Observer

Did he replace the motherboard on the one connect box or inside the tv?

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