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Q9F Dirty whites

First Poster

I have a brand new 2018 65" Q9FN. When watching a hockey game, where the ice surface is bright white, the white ice looks like it is dirty. It's hard to describe, but looks like a dirty black screen

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AntS Moderator
Moderator

Hi @BPM382

 

Are you able to post a picture of what you're seeing?

 

Do bright whites appear like that across all sources? Any other colour weirdness you've noticed?

 

And, out of curiosity, which hockey team do you follow?


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First Poster

Bright whites do not appear like that over all sources.  I believe what I am seeing is commonly known as DSE "Dirty Screen Effect".  It is only visible, so far anyway, when watching hockey, when a large portion of the screen is white.  It looks exactly like it is described, a dirty screen. 

First Poster

I have only watched hockey on cable so I don't know if it is across all sources as I have not watched it over the air.  I believe what I'm seeing is commonly referred to as DSE dirty screen effectI. I am wondering if it is a bad panel or something I just have to live with? it is only noticeable when the screen is filled mostly with the color white such as in a hockey game..Bruins

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AntS Moderator
Moderator

Cool. I'm an Oilers man myself. 

 

Hard to determine if it is a bad panel. If you get the same effect on different sources, then I would venture to say yes it is, and to decide whether it's something you can live with or to get an exchange if you're still within the retailer returns period.


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First Poster

Thanks..it is 100% DSE, dirty screen effect.  there are DST test patterns in 4k on YouTube that I ran and I get the same DSE on my brand new Q9FN.  It is quite annoying while watching hockey.

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