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Q8fn turns off hw-n850 soundbar but won't turn on. Please help!

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Brand new 65 q8fn will not turn on my HW-N850 soundbar, but it DOES turn off my soundbar when I turn the TV off.  Thoughts?   Only way to get the two to connect through ARC is if I use both remotes and turn the tv and soundbar on at the same time.  Any help would be appreciated.  Thanks!
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ChrisM Moderator
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Hi @wannajeep.

 

Have a look at this useful link from our friends in the US.

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