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First Poster

Hi all,

 

I've baught a new q7fn tv and every time i turn it on, it asks what region im in.

 

Any idea why?

 

Cheers.

9 REPLIES
ChrisM Moderator
Moderator

Hi @Gregg_616.

 

Have you tried resetting the TV? Go to Home > Settings > Support > Self Diagnosis > Reset. When going through the set up of the TV again, you'll then be asked to select the correct region.

 

Let us know how you get on.

First Poster

Hi Chris,

 

Whill that reset all the picture settings?

 

Cheers

First Poster

The tv is also clicking when it's on and for a while once it's turned off. Why would it do this?

Cheers

First Poster

Hi all,

 

The clicking noise is becoming louder and starting to get really annoying. It's the same noise the nu800 was known to do.

 

It's getting to the point that I'm regretting buying the tv.

CarlH Moderator
Moderator

Hi @Gregg_616. Do you have any external devices connected to your TV? 

First Poster

Hi Carl,

 

Only a ps4, but the tv does it whether tge ps4 is turned on or off. And also continues to click for a short time when it's turned off. Almost like it's discharging static. It's seriously frustrating!

CarlH Moderator
Moderator

If you remove the HDMI cable from your PS4, does it still happen, @Gregg_616?

CarlH Moderator
Moderator

Hi @Gregg_616. I've just come across this thread too. Is this what you're experiencing?

First Poster

Hi Carl,

 

Yes, sounds exactly the same.

It's driving me nuts!

 

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