Netflix Error on Samsung Ue40h6240

[Raizer]

Hello! Can you tell me why I do not go to Netflix? Should I upgrade to firmware?

[CarlH]

Hi @Raizer. Check that your softwware is up to date. If it is, can you try resetting the Smart Hub? To do this go to Menu > Smart Hub > Reset Smart Hub. At this point you will be prompted to enter a PIN. If you have not set one up this will be 0000. Hope this helps!

[Raizer]

The software is up to date ... I tried and reset the hub ... no results ... is it possible to manually update the application on the stick ...

[CarlH]

The app itself can't be updated by USB but the firmware for the TV can. What version are you currently running? The latest is 2890.2 and can be downloaded here. 

[Raizer]

This version I have on TV ...

[Raizer]

Software version 2890