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My5 App says its to Old

(Topic created on: 20-12-2018 04:49 PM)
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Ndj
Pioneer
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On My UE50F6670 My says that its a Old version yet its the only version in the app store it was working fine two days ago

i no this TV has gone from a smart TV and been dumbed down thanks to Samsung stopping servises but this is a app so why has this stopped

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AntS
Moderator
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Hi @Ndj.

 

Our UK AV colleagues have advised us:

 

"We are aware of an issue with the My5 Application on certain Samsung Smart TV’s and are working closely with Channel5 to find and implement a resolution.  We do not currently have a timescale for this.

 

They'll be aiming to get a fix for this as soon as they can for you guys though. Us Mods will keep you updated on anything else we hear on this one. :smiling-face::thumbs-up-sign-emoji-modifier-fitzpatrick-type:

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