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My UE48JS TV is stuck in an update loop can anyone help me p

First Poster

My UE48JS is stuck in an update loop - can anyone help me please ?

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AntS Moderator
Moderator

Hi @DaisyandTed. Is this still happening? If so, have you completely unplugged the TV, disconnected all devices from it, and then reconnected and turned back on after about 10 minutes?


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First Poster

Thank you for your suggestion.  Nothing seems to be working though.   I spoke to someone on Samsung chat yesterday - they think it might be the motherboard.  I have an engineer coming out to look at it 

 

CarlH Moderator
Moderator

That's great to hear, @DaisyandTed

AntS Moderator
Moderator

No worries, @DaisyandTed. Let us know how that engineer visit goes. 


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