12-12-2016 02:03 PM
I have issue that when TV is switched on sometimes it shows mute icon animation on screen instead of TV channel. It can be removed only by switching between channels. I have external speakers connected and enabled instant-on. TV Reset(defaults) doesn't help.
Model:UE55J5672SUXXH (FW 1471)
12-12-2016 04:43 PM
Hi oto!
What other devices do you have connected to it?
12-12-2016 08:15 PM
12-12-2016 08:18 PM
What external speakers do you use and how are they connected? Does this icon appear when the speaker is connected and sound is set to play through them?
EmmaS
13-12-2016 07:52 AM
No this icon appears only when switching on TV, I have never seen it in other cases. They are regular 2.1 speakers connected to headphones 3.5mm jack. Sound is automatically played trough them when plugged in.
13-12-2016 11:07 AM
Does the icon appear when the speakers aren't connected?
13-12-2016 11:31 AM