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Ks7000 ks7500 uhd tv

(Topic created on: 22-01-2017 06:22 PM)
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Woody63
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Both tvs are connected to sky Q and work perfectly until the tvs have been turned off for a few hours,when you turn them back on the tv screen stays  blank but i get sound though my amp 

If i switch to another input and back the picture comes back 

 Not sure if the problem is the tv or the sky Q boxes? 

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AntS
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Hi there, Woody63! :robothappy:

 

Was it working fine previously? And what software version are the TVs on? Settings > Support > Contact Samsung.

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