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KS8000 sound problem with Sky connection

(Topic created on: 15-01-2017 06:34 PM)
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Galaxy1
Explorer
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I have just bought a UE49KS8000 and have a problem when switching the TV on sometimes there is no sound and the only way to get sound is to switch TV off and on again which sometimes solves the problem, switching Sky on/off does not solve the issue and I had no problems with my previous UE49D8000. Any one else with this issue?

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Daveglasgow70
Explorer
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I'm also having an issue with the audio. Every couple of days the audio keeps dropping in and out when playing through my app. This occurs in Netflix and other apps, including the audio test on the tv. Audio is fine when Laing through tv speakers.  Issue is resolved by unplugging tv and rebooting but concerning for a new tv. Anyone else gat this issue?

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