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I'm hearing Netflix's intro sound while playing games

Apprentice

Hello,

it's been a week or so since my Samsung UE55NU7100 has started giving me the creeps.

 

Basically while I play with my PS4, I randomly hear the Netflix intro sound come out of the soundbar, at an unusually high volume. It happened a few times while playing games and one other time while watching TV through my decoder, so it happened on two different HDMI inputs. 

 

The soundbar is an LG and it's connected directly to the TV via optic cable.

 

I do have the Netflix app installed and set up on my Samsung TV, but I don't see why I'm hearing this. It's really annoying and creepy as hell.

 

Did anybody ever experience this?

 

Thanks a lot in advance.

5 REPLIES 5
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CarlH Moderator
Moderator

Hi @plasmax. Have you tested your TV without the Soundbar connected?

Apprentice
Hi Carl thanks a lot for your reply!

I have not, as that would mean being several days with crappy audio since the issue happens sporadically.

I'm just trying to figure out how the soundbar could cause anything like this?

Thanks
First Poster

I'm having the same issue with the netflix intro sound loud when watching tv and playing ps4, I have no sound bar and it's started happening after the last update any ideas it's random and weird 

Apprentice

Glad I'm not the only one! Although I have to say that it hasn't been happening for a while now, I have no idea what's changed :/

First Poster
It was after the last update beginning of January I think? As it never made that sound last year at all I have the model MU6400 65ins any ideas mods ?
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