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I can not install the Youtube app on UN55J620D model

(Topic created on: 18-04-2019 01:55 AM)
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Trieu
First Poster
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Last week I reseted my SamSung Smart TV, that’s why my Youtube app was deleted. Now I’d like to install a new one but It said “ the function is currently not supported” 

TV model code: UN55J620D

Serial number: 04K83CAH300343X

software version: 1102

I need the answer and the solution 

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ChrisM
SuperStar
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Hi @Trieu 

 

It seems there is a software update for your TV to version 1103.2. Go to Menu > Support > Software Update > Update Now.

 

If for any reason you're having problems with this, the software update can be downloaded to a USB stich here.

 

Let us know how you get on.

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