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Home theatre won't play sound via HDMI (UE65NU7172 + HT-C453)

(Topic created on: 02-01-2019 05:09 PM)
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jakudo
Journeyman

‎02-01-2019 05:09 PM

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Hi,

 

I had 10 years old Samsung TV (LE40B550) and Home theatre (HT-C453). I had it connected via HDMI and when I played TV or whatever on the TV, the sound was playing automatically from the HT. Now I bought new TV (UE65NU7172), connected everything the same way as it was with the previous TV, but the sound won't play. When i turn on the TV, the HT turn on automatically and the TV correctly set the HT as speaker instead of the internal speaker. But northing got through. It won't play any sound - from TV, from any app, from Apple TV from nowhere. Any idea what I might be doing wrong?

 

Thanks,

Jakub

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5 REPLIES 5
paul1277
Black Belt 

‎02-01-2019 05:23 PM

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@jakudo wrote:

Hi,

 

I had 10 years old Samsung TV (LE40B550) and Home theatre (HT-C453). I had it connected via HDMI and when I played TV or whatever on the TV, the sound was playing automatically from the HT. Now I bought new TV (UE65NU7172), connected everything the same way as it was with the previous TV, but the sound won't play. When i turn on the TV, the HT turn on automatically and the TV correctly set the HT as speaker instead of the internal speaker. But northing got through. It won't play any sound - from TV, from any app, from Apple TV from nowhere. Any idea what I might be doing wrong?

 

Thanks,

Jakub

Have you set the sound mode to bitstream in the sound settings and not PCM. Also you want to set to Dolby digital+ as well. 

Paul

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jakudo
Journeyman

‎02-01-2019 05:30 PM

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In response to paul1277

Only for input. For output is not possible, see pictures below:

IMG_1766.jpegIMG_1767.jpegIMG_1768.jpeg

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paul1277
Black Belt 

‎02-01-2019 05:36 PM

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In response to jakudo
@jakudo wrote:

Only for input. For output is not possible, see pictures below:

IMG_1766.jpegIMG_1767.jpegIMG_1768.jpeg

Is the tv on the HDMI source channel when you go into the settings? 

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jakudo
Journeyman

‎02-01-2019 06:38 PM

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In response to paul1277

Tried all sources - TV, HDMI 1 (apple TV), hdmi 3 arc (the home theater), youtube app and everything is the same - can choose only pcm 😕

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paul1277
Black Belt 

‎02-01-2019 06:46 PM

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In response to jakudo
@jakudo wrote:

Tried all sources - TV, HDMI 1 (apple TV), hdmi 3 arc (the home theater), youtube app and everything is the same - can choose only pcm 😕

It may be because it is an issue with the nu  series.  Ask the mods here.