Help !

[Allison_01]

I don’t know what happned I unplugged the hdmi from my xbox and my Samsung tv when I went to plug it back it all it does is thisIt says no source

I have it’s in the hdmi1 plug I tried changing the source we just got this tv it was working before idk what happened someone please help 

[BrandiO · Accepted solution]

Thank you! You were right! It was the thunderbolt to HDMI that was not working. I bought one from amazon and it works great now. 

https://www.amazon.com/gp/product/B00NH13K8S/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1 

[JAMES4578]

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@BrandiO wrote:

Thank you! You were right! It was the thunderbolt to HDMI that was not working. I bought one from amazon and it works great now. 

https://www.amazon.com/gp/product/B00NH13K8S/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1 

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Glad it is sorted @BrandiO     Are you based in the US ? , I'll  put up a link for the uk customers and obviously other options

Thunderbolt To HDMI Adapter

[Rita21]

I am having the same issue with the HDMI2 showing a red ‘off’ switch. I did unplug and replug a connection without thinking ! It’s says no signal and I dont see how to switch it on again. It’s a new cable, new tv.

[110timmydodson]

Wish someone would figure this out. Seems like very common problem. 

[texags]

I was able to resolve this HDMI NVR TV connection scenario issue I had. Turned out to be a unfriendly HDCP "handshake" between my NVR and TV. My solution was using a HDMI Splitter that provides the HDCP stripping.

This is the one I used:

Techole 4K Aluminum Ver1.4 HDCP, Powered HDMI Splitter
https://www.amazon.com/dp/B07DQBY5TX/ref=cm_sw_em_r_mt_dp_U_FDbDCbTF3KTAP

[Xboxuser]

Hi, I am facing the same issue. Did you find any solution? Did changing the HDMI solve the problem? 

[xylia]

hello all,

I've got the same issue, all hdmi are red.

i unplugged them => same result with no hdmi connection

My remote goes wrong as well, the red light turn on and off...

Any idea, just 3 days of use...:'(

[xylia]

I called Samsung support, they remotely accessed to the tv via internet to perform the tests.
Diag: HDMI card is out of order

Only 2 days, now i have to follow the provider procedure to swap with a new one 😞

[BigboyChungus]

what do you mean by cable?

[Xboxuser]

Hi, i had the same issue mentioned above. I used Amazon's basic hdmi that didn't work. Then I bought a better quality hdmi cable from a local store and it started working. I would strongly recommend you to change your hdmi.