07-11-2018 06:05 PM - last edited 07-11-2018 06:07 PM
Recently Tv which is the UE50MU6120 has started constantly displaying the HDMI 2 Banner every time you either change channel on live tv or change the volume on live tv.
Any ideas on how to switch it off?
I've tried doing a complete factory reset so wiping saved channels smart hub etc. There's no settings I can find.
I've seen it do a recent software update and wonder if this is the cause....
Solved! Go to Solution.
07-11-2018 06:20 PM
Hi @RHames. Is the software up to date and do you have any external devices connected to the TV?
15-11-2018 07:51 AM - last edited 15-11-2018 07:51 AM
Yes software was up to date and had ps4 and pc plugged in but ive resolved it myself as im thinking as the ps4 had the hdmi link+ set it wasnt configuring port but i happened to unplug it and put xbox one in and ever since its been ok now sonot an issue anymore