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HDMI banner

(Topic created on: 15-11-2018 07:51 AM)
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RHames
Student
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Recently Tv which is the UE50MU6120 has started constantly displaying the HDMI 2 Banner every time you either change channel on live tv or change the volume on live tv.

 

Any ideas on how to switch it off?

 

I've tried doing a complete factory reset so wiping saved channels smart hub etc. There's no settings I can find.

 

I've seen it do a recent software update and wonder if this is the cause....

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CarlH
Moderator
Moderator
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Hi @RHames. Is the software up to date and do you have any external devices connected to the TV?

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RHames
Student
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Yes software was up to date and had ps4 and pc plugged in but ive resolved it myself as im thinking as the ps4 had the hdmi link+ set it wasnt configuring port but i happened to unplug it and put xbox one in and ever since its been ok now sonot an issue anymore

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