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Free UHD films.

(Topic created on: 04-01-2018 07:26 AM)
26572 Views
valleyboy22
Voyager
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Registerd for x10 free uhd films on the samsung website when bought my tv, and still not heard back and wondering if anyone has done this and what to do?

212 REPLIES 212
chuckcharl
Explorer
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8 weeks, still no reply to any emails I've sent.. is this a Big Samsung Con?

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chuckcharl
Explorer
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Had same "Instructions"from Samsung myself.  Just get "no vouchers applied". Surely should be something we could all do to make them honour their offer.  Vouchers have to be used by May supposedly

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chuckcharl
Explorer
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Same here "no vouchers applied" is all I get each time I follow these instructions
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chuckcharl
Explorer
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You're lucky, how long have you been waiting?
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chuckcharl
Explorer
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How does that work when we have no vouchers?
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valleyboy22
Voyager
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It's a bloody nightmare to sort out. Excuse after excuse i had, but two months later I had them. 

 They stopped emailing me back, and when I did eventually get one, it would be the same automated reply what to do do get them. Make sure you have registered your card detail if setting up a new account like I did, because this was their major excuse. 

Good luck 

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chuckcharl
Explorer
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Been 8 weeks or mestill nothing
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chuckcharl
Explorer
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Lucky Guy
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chuckcharl
Explorer
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Will have to try that, I've had responses but each one just says "wait 14 days"
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valleyboy22
Voyager
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I pestered Samsung UK on twitter, so do this. I emailed them saying I was getting trading standards in we also and went back to my retailer I bought the tv from to express my concerns. 

 

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