04-01-2018 11:41 AM
My Samsung Smart TV UE46EH5300 suddenly refused to connect to the internet, displaying the error message ERROR_MODEL_BIND. What should I do?
Solved! Go to Solution.
04-01-2018 02:17 PM
Hi @Annie98. :robothappy:
Are you able to try each of the below steps to see if one of them sorts it for you, and let us know how it goes?
2) Soft Reset of the TV (Menu > Support > Self Diagnosis > Reset)
3) Reset Router (Rather than use the reset button on the router, turn off the router at the mains and unplug in this case.)
4) Change the DNS Servers (Menu > Network > Network Settings > IP Settings > DNS settings > Enter Manually. Enter 8.8.8.8 or 8.8.4.4. and then Save)
5) Try with both wired LAN and Wi-Fi
04-01-2018 03:42 PM
I tried everything you said, doesn't work, it still shows ERROR_MODEL_BIND
04-01-2018 04:21 PM
Thanks for giving it a go @Annie98.
Can you send me a PM with the following information?
I'll add your details to the investigation my TV Tech colleagues have got on this one.
04-01-2018 06:26 PM
I have the same problem and have tried all the same steps a number of times with no luck - can you help me too
05-01-2018 01:11 PM - last edited 05-01-2018 01:17 PM
Hi @Sarajo. :robothappy:
Can you send me a PM with the same information requested in my post above?
Edit: And also your TV's model code too, please! :robothappy:
08-01-2018 02:09 AM
Any resolution? Jan 7, 2018 SAME ERROR MESSAGE FOR TWO DAYS
10-01-2018 03:53 PM
I have the error message ERROR_MODEL_BIND when trying to connect to Netflix. I've tried the fixes suggested but this isn't working. Any suggestions? We've had the problem since 31/12/17.
11-01-2018 05:07 PM
Hi, I'e been getting the ERROR_MODEL_BIND message for a couple of weeks and vannot connect to the internet. Please help!
11-01-2018 05:09 PM
@Tmt wrote:Any resolution? Jan 7, 2018 SAME ERROR MESSAGE FOR TWO DAYS
Sounds like a fault, I would get your retailer to sort it.