21-03-2019 07:21 PM
I cannot update my tv as the button is greyed out. When I press it the message 'service not available ' comes up. Having issues with some apps not working all the time but cannot update. Anyone had similar issue?
22-03-2019 07:06 AM
I'm having the same issue with my Samsung TV!
22-03-2019 04:30 PM
Hi @Woshiyan , @Ann63 , Does this happen with both the auto and USB update? Firmware is generally available firstly via USB and the relevant firmware will be on The Samsung support site , type model no in here if uk based https://www.samsung.com/uk/support/
It does help with queries if you list your model no. Should there still be issues at this point I would suggest switching of at mains for a minute and factory reset to see if it is resolved.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
19-12-2019 03:58 PM
I can't watch iplayer at all - my sister has received an automatic upgrade during this week, but my tv has not. Why are these settings greyed out. ITV and all the other features are working. Please answer me; I understand there are hundreds of very upset people complaining about Samsung TV's at this moment.
19-12-2019 04:03 PM