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Blurry screen watching Netflix and Amazon Prime

(Topic created on: 10-12-2018 11:45 PM)
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Mazzystar
First Poster
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UE43KU64000UXXU

Please help!

I have blurry screen around all edges when watching Netflix and Prime. HD TV is fine. Picture test is fine on TV. Any advice welcome.

Thank you! 

7 REPLIES 7
ChrisM
SuperStar
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That's strange @Mazzystar.

 

Let's try a Smart Hub reset. Go to Home > Settings > Self Diagnosis > Reset Smart Hub.

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Skinnski
Student
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Yup, got the same thing recently. Doesn't show on all images, just some. The reset doesn't seem to have worked.

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Ozzie826
First Poster
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Has anyone manage to fix this ?? I have rerest the smarthub but i am still having this issue.

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Castles222
First Poster
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Just bought the qled samsung tv.  Same issues.   No one can figure it out.  Might return tv.

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Ozzie826
First Poster
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I unplugged the tv for 5 min and it worked for me 

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Skinnski
Student
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Worked for me as well. Had to turn the electricity off for some DIY, and that seemed to clear it up.

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Doolan
First Poster
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The way I fixed this was using a small booster my provider gave me..I am with Optus but they sent this out as my home internet was in a different room to my TV...the booster plugged into normal wall socket then back of tv...tried the clarity settings, motion etc..juddering etc..but only fix was internet booster..should be free as well.

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