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Blue patch at bottom of TV

(Topic created on: 24-04-2018 07:56 PM)
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MrsDay83
Apprentice
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We have a Samsung LED TV. For the past couple of days, there has been a blue haze at the bottom of the screen. When I run the picture test, it shows on the first test picture but not the second. Is this a problem with the pixels? 

 

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8 REPLIES 8
ferntree
Student
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I have just noticed the exact same issue. Did you ever get this resolved?

Solution
MrsDay83
Apprentice
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Hi, yes I did. I had to do a full reset of the TV. 

Bit of a pain to have to sign into everything again but resolved the issue. 

I think the voice control animation got "stuck" on the screen as it looks just like that only not animated.

ferntree
Student
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Thanks.

I was just going to reply again as I'd just figured it out. Just pressed the voice control button and it went away, so luckily no full reset needed!
MrsDay83
Apprentice
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Ah you are lucky, mine wouldn't go away until full reset!
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JaymieS
Explorer
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I have the same Problem . I have these Purple Patch Spots on my 40" Samsung 4K LED UHD TV Screen on the lower left corner and in the middle of the Screen. Is there a Fix to this problem ? 

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JaymieS
Explorer
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Which is the voice control button and how do I hard reset? Will this really remove the purple HAZE SPOTS on my screen?
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Monkeyhanger
First Poster
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I did a full reset for mine but it is still the same a blue glow about 4 inches round size at bottom centre of the screen 😞

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Zx6chris
First Poster
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I notice this and just pressed the voice control and it went 

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