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Black screen periodically.

First Poster

I am experiencing a black screen periodically. Sop far it has only happened in the early hours of the morning, I am not sure if that is significant. Also, from time to time I experience half the screen dark. The top half only, so far. Any suggestions?

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ChrisM Moderator
Moderator

Hi @pilgrimpoet 

 

What's the model code and serial number of your TV? Go to Home > Settings > Support > About This TV.

First Poster

SAMSUNG - UE50JU6800 

Serial No 0C4E3HHH500149T

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