Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Black screen periodically.

(Topic created on: 23-03-2019 08:56 PM)
501 Views
pilgrimpoet
First Poster
Options

I am experiencing a black screen periodically. Sop far it has only happened in the early hours of the morning, I am not sure if that is significant. Also, from time to time I experience half the screen dark. The top half only, so far. Any suggestions?

0 Likes
2 REPLIES 2
ChrisM
SuperStar
Options

Hi @pilgrimpoet 

 

What's the model code and serial number of your TV? Go to Home > Settings > Support > About This TV.

0 Likes
pilgrimpoet
First Poster
Options

SAMSUNG - UE50JU6800 

Serial No 0C4E3HHH500149T

0 Likes