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Explorer

Hi i downloaded video and tv cast app to samsung smart tv its says the app is installed but i cant find it ?

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CarlH Moderator
Moderator

HI @BIBURYBILL. What TV and phone do you have? Which app are you referring to?

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CarlH Moderator
Moderator

HI @BIBURYBILL. What TV and phone do you have? Which app are you referring to?

Explorer
Hi my tv is Ue43nu7020 phone is Galaxy S7 i have 2 probs smart view on my phone cant find tv and i have downloaded video and tv cast samsung app it says its installed but i cant find it ,it didn't give me option to save to home .Can you install apps on Samsung smart tv thank you
CarlH Moderator
Moderator

Thanks, @BIBURYBILL. Are your phone and TV both on the same network? Can you also check the software version on both are up to date? The latest on your TV is 1152.8. You can check this by pressing Menu/ Settings on your phone and going to Support > Software Update. 

Explorer
Yes both on latest updates and same network
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