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Apps not working

Apprentice

Hi AntS

 

I didn't unzip the file first - OOPS!

I have now and succesfully upgraded to software version 1028.0.

It appears to have solved the problem with most apps - thank you.

 

However, the main reason I contacted you is that I recently signed up to Amazon Prime.

Unfortunately updating my software has not solved the problem with the Amazon app.

When I click on the app I just get a black screen.

 

Any further suggestions re the Amazon app not loading properly please?

 

CHEERS

 

JessL Moderator
Moderator

As it seems to be just Amazon that is experiencing the issue now, we'd reccommend contacting the App provider for more information on this. 

 

We hope this has helped! 

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