21-02-2017 10:58 PM
red hue on dark scenes 10mm band around bezel is the correct colour
22-02-2017 11:15 AM
Hi @alanldg.
Is this accross all sources? If so, which Picture Mode do you have it in? Settings > Picture > Picture Mode. And does adjusting the Tint (G/R) in Picture > Expert Settings help at all?
22-02-2017 06:53 PM
its accross al sources all picture mode expert settings does not help tint (g/r) does not help
01-03-2017 02:55 PM
Are you able to upload a pic showing that red hue?
And does the Picture Test show it? Settings > Support > Self Diagnosis > Start Picture Test.
01-03-2017 05:01 PM
01-03-2017 05:45 PM
Could you send us an image of the Picture Test?
If it appears during the Picture Test then this would be a Hardware Fault and it is best if it's inspected by an Engineer.
You can find your nearest Service Centre here. Give them a call and they can arrange it for you.