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55" HU8200 Series 8 - Netflix no longer connects but other apps do

(Topic created on: 12-01-2017 07:16 PM)
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SteveCuzCousins
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For the last 3 days my Netflix has not worked.

 

It says couldn't connect to netflix.

 

The internet is working perfectly and all other apps such as iplayer and amazon can all stream so it's just netflix.

 

It did this before but the next night it was working.

 

I have tried resetting the router but still doesn't work.

 

I have netflix working on another TV (not samsung) so I think this is def a samsung issue.

 

Any help would be greatly appreciated.

 

Thanks

 

Stephen

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Solution
SteveCuzCousins
Student
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Fixed by turning off my Samsung TV at the plug for 3 minutes then switching back on.

 

Normal off-on isn't enough.

 

Hope this helps someone else.

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Solution
SteveCuzCousins
Student
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Fixed by turning off my Samsung TV at the plug for 3 minutes then switching back on.

 

Normal off-on isn't enough.

 

Hope this helps someone else.

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