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2018 Q7FNA clicking/ticking when on

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Apprentice

Hi Samsung,

 

I have received a warranty replacement QE55Q7FNA for my UE55KS800 but when on there is a loud distinct clicking/ticking noise. It is even worse when watching HDR content and the backlight in on 100%, so sounds heat related.

 

Please help to resolve.

 

Thanks,

Chris 

1 REPLY 1
ChrisM Moderator
Moderator

Hi @Xrpninja.

 

The best course of action with this would be to speak directly to our AV specialists on 0330 726 7864. They'll be able to run through some troubleshooting with you to get to see what may be causing this.

 

Let us know how you get on.

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