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First Poster

Just bought an Ultimate Ears portable speaker and can't get it connected by Bluetooth to my Samsung J4. Did the usual search for a device.  Any tips?

2 REPLIES
Superuser I
Superuser I

Is your phones settings put to discoverable ?

Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

AndrewL Moderator
Moderator
Hi @Shiona

Have you downloaded the Ultimate Ears companion app from the Google Play Store? There's a 'Blast and Megablast' version as well as a 'Boom and Megaboom' one, so simply download whichever is applicable to your model and this may resolve your connectivity issues. Let us know how you get on.
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