I have a Nokia but wanted to share that by removing all devices in TV settings (general-external device manager-device connection manager-device list) I was then prompted to allow phone at next connection attempt and it is working again for me
So mine was working fine and then one day I couldn't get it to connect same as all of you. I finally got it to work by going to setting on my samsung tv, general, external device manager, device connect manager, device list then i selected the samsung phone (there were 2) and I deleted one of them. And then it started working. On the details of both samsung devices listed one said it was smart view connected and the other something else so I deleted the one that was something else and kept the smartview samsung. I hope this helps someone.
I am having a similar but slightly different problem. I can still stream from my s8 to my Samsung curve tv and I can play the sound from my tv to my phone but I used to be able to stream my tv to my phone. It was great because I'd be watching football and have to pee or go grab a beer and I could have whatever was on my tv play on my phone instantly so i wouldn't miss anything. It has all of a sudden stopped and no longer works. It dont even give me the option to do it. Is this the result of a recent update?
I dont know what Samsung is up to, but for me it seems like if they inconvenience people and by the way you can delete all in moble device list manager and drop menu back down on your phone and simply allow it to connect.So Samsung will presume if people dont work this out, and believe me its not easy its just by chance then they get some more people to upgrade to a new phone which of coarse will work when they try it for the first time.You dont recognise it the second time because its showing that its allowed.This is false information and Samsung should be sued for this and Im thinking about starting a lawsuit to counter this.Shame on Samsung!.
how many people havent worked this out and they have to out go and buy a new tv or a new phone? its actually the TV.Samsung dont want to address this problem and Im sure the billions of dollars they can fix it!!.
Hello. I've fixed the issue today. My S8 was unable to connect via Smart View to Chromecast since update. I was able to view my chromecast device at list of "available devices" but I couldn't connect. 1) I've made a "factory reset" of Chromecast device from Google Home app. 2) Then on S8 "General Management/Reset/Reset settings.
3) Configure Chromecast in Google Home app again.
I guess that issue was the cached device in Smart View. Even after reconfiguration of Chromecast with different name, the Smart View listed devices still showed old Chromecast name only. After "Reset settings" on S8 all worked. But because I am not sure, I've described all I did.