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S8 - How to power off phone without security?

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S8 - How to power off phone without security?

Hi,

 

I'm new to Samsung phones and have just purchased the s8. I have set up password and face recognition for the lock screen. Annoyingly, the phone also asks me to add password or FR when I power off the phone. I have been through all settings and searched Google/Samsung for a way to turn this feature off.

 

Can anyone tell me how to turn off the security when turning off the phone only?

 

Many thanks in advance.

1 ACCEPTED SOLUTION

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Helping Hand

Re: S8 - How to power off phone without security?

Can you try this same operation in safe mode please?

Turn on and use safe mode


Safe mode allows you to turn on the device with third-party apps disabled. Then you can easily uninstall apps that may be causing a conflict or software problem.

Turn the device off.
Press and hold the Power key past the model name screen.
When "SAMSUNG" appears on the screen, release the Power key.
Immediately after releasing the Power key, press and hold the Volume down key.
Continue to hold the Volume down key until the device finishes restarting.
Safe mode will display in the bottom left corner of the screen.
Release the Volume down key when you see Safe Mode.

Turn off safe mode
Press and hold the Power key.
Tap Restart.

 

let me know the out come please Smiley Happy

9 REPLIES
Highlighted
Helping Hand

Re: S8 - How to power off phone without security?

Can you try this same operation in safe mode please?

Turn on and use safe mode


Safe mode allows you to turn on the device with third-party apps disabled. Then you can easily uninstall apps that may be causing a conflict or software problem.

Turn the device off.
Press and hold the Power key past the model name screen.
When "SAMSUNG" appears on the screen, release the Power key.
Immediately after releasing the Power key, press and hold the Volume down key.
Continue to hold the Volume down key until the device finishes restarting.
Safe mode will display in the bottom left corner of the screen.
Release the Volume down key when you see Safe Mode.

Turn off safe mode
Press and hold the Power key.
Tap Restart.

 

let me know the out come please Smiley Happy

New Member

Re: S8 - How to power off phone without security?

That worked Smiley Happy After a restart in safe mode I then rebooted the phone and now it powers down without the asking for the pw or fr.

 

Thank you very much for your reply and help

Helping Hand

Re: S8 - How to power off phone without security?

Glad to help Smiley Happy
Moderator

Re: S8 - How to power off phone without security?

Hey @Ramage and @Bades1978,

 

I'd advise keeping this feature on as it prevents other people turning your phone off if you have lost it, or if it has been stolen - Meaning you'd still be able to view your phone on Find My Mobile or Android Device Manager. 

 

Woman Happy

_______________________________________________________
First Poster

Re: S8 - How to power off phone without security?

I once use safe mode and after that I lost this feature. How can I turn it on again?

First Poster

Re: S8 - How to power off phone without security?

Hello. I accidentally turned off this feature. Do you know how to turn it back on?

New Member

Re: S8 - How to power off phone without security?

I accidentally turn this feature off. How do I turn it back on? 

First Poster

Re: S8 - How to power off phone without security?

Do you know how to turn back on this feature?

Observer

Re: S8 - How to power off phone without security?

Do you know how to turn it back on once it is turned off? I accidentaly turned it off somehow and can not figure out how to turn it back on.

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