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S view after oreo update

(Topic created on: 05-05-2018 08:53 PM)
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Grantwyllie
Journeyman
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Anyone else not able to make calls or take photos whilst using the s view cover after updating to oreo?  

It was really useful to be able to take photos with the cover closed and have a small screen to view the picture. After this update my 20 quid phone cover is pretty useless. How do you downgrade??

 

71 REPLIES 71
Petersea
Apprentice
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Same here, I only bought the phone and cover a couple of weeks ago. The main reason I bought this was because it stated that you can take photos and make calls without opening the cover. Just wasted my money. They are still advertising the S View cover on the Samsung web site as one advantage of being able to take photos etc without opening the cover. I feel like I have been conned.   I have contacted Samsung and asked them if they are going to correct this fault or give me a refund for the cover. If not when I replace my 2 X Samsung tablets latter this year I will certainly not be getting anything by Samsung

Grantwyllie
Journeyman
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Let me know how you get on. I bought my case from Amazon and they are replacing it  but not til next month as it's out of stock. I think it may be a software update issue tho 

NWB
First Poster
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@Grantwyllie wrote:

Let me know how you get on. I bought my case from Amazon and they are replacing it  but not til next month as it's out of stock. I think it may be a software update issue tho 


Hi Grant. My S View was working perfectly up yo update on Saturday the 5th. Now all I get is date time. I can answer calls but where previous  I had main  contacts, camera  etc now there is no way to add. Has to be software update problem but where to go from here?

VirtuousJ
First Poster
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I'd also like to express my frustration with the new update. I've got an official S-view case for my S7 edge and I used to be able to access the notification menu from the s-view window, but this has now been disabled. This was very useful when changing the phone profile (vibrate/silent) and accessing features such as the flashlight. I also miss be able to take quick pictures without opening the case.

 

Hopefully samsung issues an update to rectify these issues, as the s-view case has been rendered useless!

 

 

stekelegel
Apprentice
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Having the exact same problems on my a5 2017. Find it very annoying because i used both the notification center and camera quite a lot through this screen. Hope it is indeed a fault and will be fixed soon. Otherwise i have a useless case aswell.

Grantwyllie
Journeyman
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I'm with you there. It seems that the s view app has been removed......

mikimichaelmixa
First Poster
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I am really frustrated too. I loved my s-view possibilities. I cann't understand why even at these grand companies doesn't always prevails the pure logic. They had a genius feature and instead of upgrading it, they deleted it, without even mentioning it anywhere. What is then the purpose of s-view cases ? To see just this *****ty and inconvenient clock? I hope they are already preparing a new update. That was really an irrational apple-like move. Please, if anyone hearing, get serious....

ilic77
First Poster
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Me too same problem on a5 2017.
Samsung should do something about this problem.
Martin28
First Poster
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I'm having the same issues after updating my S7 to Oreo today. Camera button disappeared from S-View. Samsung, please fix this! I was loving my S-View cover before this...