First apologies if this already answered previously, I did do a couple of searches but not found what I was looking for.
Been having issues with my S7 edge for a while and have tried various solutions including resetting back to factory settings, (tried this a few of times). I've reset my phone using both the function within settings and the android boot option, however the problems keep occurring. The problems are many and include not receiving readable messages, phone not ringing and so on, have ruled out a provider and reception issue.
I want to low level format the phone, i.e. wipe it completely, and force a completely new android operating package to be installed, this is something I've done with other makes but cannot find the steps for the S7 edge. The reason for this drastic action is to completely rule out software issue.
My question is therefore, can a low level format be completed on this phone, if yes I presume you need a desktop application for it, which one? and where do I find it.
Thanks in advance
Hope this is explained clearly and that there is a solution out there
Solved! Go to Solution.