Support

Open search

Issues s8+

Highlighted
SOLVED
First Poster

Hi, My you tube will not connect, just hanging? Also Its not displaying and reply on fb? Anyone else? 

1 ACCEPTED SOLUTION

Accepted Solutions
Superuser
Superuser

Hi @Zappa23

 

I assume this is not in connection to a weak mobile data or Wi-Fi connection. 

 

Try closing down YouTube in your multi tasking and relaunch. 

 

I would suggest to go into settings-apps-youtube-storage-Clear Data and Cache. 

 

Re launch YouTube.  

 

If that does not help.......

 

Then delete the app from your phone and go into your playstore and under your my apps delete it there too. 

 

Then download a fresh install. 

 

 

Current Phone ~ Samsung Note 9 Model: SM-N960 Duos 512Gb
Samsung Gear s3 Frontier Watch

2 REPLIES
Superuser
Superuser

Hi @Zappa23

 

I assume this is not in connection to a weak mobile data or Wi-Fi connection. 

 

Try closing down YouTube in your multi tasking and relaunch. 

 

I would suggest to go into settings-apps-youtube-storage-Clear Data and Cache. 

 

Re launch YouTube.  

 

If that does not help.......

 

Then delete the app from your phone and go into your playstore and under your my apps delete it there too. 

 

Then download a fresh install. 

 

 

Current Phone ~ Samsung Note 9 Model: SM-N960 Duos 512Gb
Samsung Gear s3 Frontier Watch

First Poster

Yes that seemed to work. I was struggling to delete app as it isn't an option now for some reason, only disable? Thanks

Top Liked Authors