I have been having major trouble with the heartrate tracking on my galaxy watch. I have been using the Workout Trainer app which tracks heartrate perfectly from my watch. Surely that's a software issue. If it was a hardware issue then the watch would be unable to track heartrate during a Workout Trainer workout. Samsung need to talk to the makers of Workout Trainer and find out what software it uses to track heartrate. Also it would be great to get the heartrate graph on S Health when the workout syncs from Workout Trainer. Samsung you really need to fix this issue.
I like your logical thinking, @Rach77.
Are you able to do a fair comparison test of the heart rate tracking between the two softwares/apps, and post what you did, and your results? (Either just the results or by screenshots - just be wary of not posting any other personal info if you're doing that though.)
(If you're able to, might also be worth sending of the results of the testing/screenshots, along with associated log files via the Members app.)
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