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Heart rate monitor issues with Gear fit 2 pro

Voyager

Hi Anarita,

 

Thanks for letting us know.

There has been multiple reports of this already.

 

It's ridiculous that Samsung have not fixed it yet.

The galaxy watch even uses a different software version and a different HR monitor.

Apprentice

Ricky2,

I'm aware of those reports. It's ridiculous to say the least...

 

I'll keep my gear fit 2 pro that sometimes works fine, sometimes doesn't and will not upgrade to the Galaxy watch.

I really enjoyed the new features of the new watch, such as the speaker and the automatic brightness, but will not upgrade for a watch the seems to have more trouble with the HR than this that I have. Very disappointed.

 

First Poster

I am having the same issues after the update. I'll post in the other thread, but has there been any traction on this since September? I find it odd that it's been almost a year and Samsung hasn't offered a fix. 

First Poster

Come on samsung, please fix this issue already. its been a year since people complaining abou this issue.

New Member

Screenshot_20190102_070305_com.sec.android.app.shealth.jpg

 Got this device as a gift.  Useless if I can't use the HR monitor. Will go back to useing my Fitbit. 

 

First Poster
I have the same problem!
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