17-10-2018 06:30 AM
My gear sport watch, which is around 6 months old, had started to battery drain every night. It happens at around 3am. The battery percentage is around 70% when I go to bed (10-11pm)
I know the time accurately because the sleep record and HR record switch off.
Has anyone else had this issue?
19-10-2018 06:14 AM
Update :
Yesterday I disabled the diagnostic feature and went to sleep with 95% battery. Its still at 90% now. So this feature may actually be the problem.
19-10-2018 06:33 AM
Seems turning off setup/ about gear/ reporting usage diagnostics worked for me too.
***singing halleluja***
12% drain over 12 hours, which I think is good... Any official announcement by Samsung about it?
19-10-2018 06:39 AM
Disable "reporting usage diagnostics" workaround worked for me too.
Though I hope Samsung resolve this problem soon.
19-10-2018 06:54 AM
I have exactly the same issue. Would try the fix recommended by Samsung and confirm tomorrow.
19-10-2018 06:55 AM
Me too, I'm still at 85%. So the temp fix solves the problem till Samsung pushes out an update fix.
19-10-2018 07:05 AM
Mine is all fine this morning. Let's keep everything crossed
19-10-2018 07:10 AM
For me worked too and for sure i have downloaded and installed newest version of gear s plugin from https://www.apkmirror.com/apk/samsung-electronics-co-ltd/gear-s-plugin/gear-s-plugin-2-2-03-18101561... (unreleased on google play store) and look of galaxy wearable app was changed lot.
19-10-2018 07:14 AM
I thought I did something wrong.. battery drains in a couple of hours since 2 days. Removed unused apps but still the same. This morning woke up after charging all night so 100%. Now, one hour later 93% !!
Disabled diagnostic. Hope this helps. Will keep you posted.
19-10-2018 07:22 AM
Yay! Turned off diagnostics and used 5% battery overnight instead of 100%. Why haven't Samsung clearly announced this to everyone contacting them about the problem? Surely they must be seeing something with the diagnostic reports they are getting from people's watches? Has the system been hacked and they don't want to admit it? It seems something strange going on with Samsung.
19-10-2018 07:25 AM
I have put the diagnostics solution on Twitter and have also sent Samsung help UK via Twitter a message asking them to let people know.
Hopefully they might 🤷🏻♀️