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Gear sport Battery draining at night

(Topic created on: 17-10-2018 09:25 PM)
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Celiawheelia
Pathfinder
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My gear sport watch, which is around 6 months old, had started to battery drain every night. It happens at around 3am. The battery percentage is around 70% when I go to bed (10-11pm) 

I know the time accurately because the sleep record and HR record switch off. 

Has anyone else had this issue? 

315 REPLIES 315
JREwing2
Student
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Just got off chat with Samsung. They told us to send both Gear Sports in. Got the shipping labels and off they go to Samsung.
We will see what happens. I still think there is nothing wrong with the watches. I think it's a software fix they can do.
Celiawheelia
Pathfinder
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I agree, if it were one or two people then just maybe, it's hardware. 

But so so many people across, UK, US and Malaysia that I have seen are reporting this.

Mine only drains at night. Today has been 37% battery used over 15 hours. Pretry good tbh.

Am going to fully charge it so it's at 100% When I go to bed. 

See if the back up and reset have made any difference. 

Not holding my breath but watch this space. 

Carbon337
Journeyman
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Another one here. Been ok for a while however I find the HR terrible over any medium intensity activity. Last few days it's been destroying the battery over night. I wore it before bed at 22:09 and it was 100% then this morning it was dead by 7am.

 

I'm hoping Argos will do a return and I can buy a Garmin fenix that I should have bought in the first palace.

Jcat313
First Poster
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Mine is doing the same, whether to bed with 94% battery. Shut down shortly after waking up. Past 3 nights in a row....

ashye2001
First Poster
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Same thing happening here. I got my watch 2 weeks ago. It has had an awesome battery life, which I have loved until 2 nights ago. Both nights it has been at a 100% at 9 pm and completely dead when I wake at 4:30 am. Sounds like this is not just an issue with my watch, which is reassuring but frustrating as I can't wear it! 

Carbon337
Journeyman
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Interesting, I've just checked battery using the gear wearables app and it says that stopwatch app has used 21% of battery in last 10hrs. Not sure about the time there as it's been flat since 7am when I went to work.

 

Is anyone else using this app? I only installed it on Monday and since then is when I had issues.

ned7077
Explorer
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Mine is showing 59% usage from Samsung health and I have 88% battery life remaining which it thinks is 1 day 23 hours.

 

I'm going to have to pull an all nighter to keep my watch on. :face-with-tears-of-joy:

Emma87
First Poster
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I am experiencing the exact same issue. Any ideas about how to fix it?

Celiawheelia
Pathfinder
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https://eu.community.samsung.com/t5/Smartphones-Tablets-Wearables/Gear-Sport-Not-Tracking-Heart-Rate...
Carbon337 you need to read this feed re:heart rate tracking. If you can still exchange it for something else, do it! I wish I had never bought mine but I have had it too long to exchange it.
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Carbon337
Journeyman
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It's been about 4 months. Not sure I can exchange at shop. I'd have to see what they say. I work around it with the sporty app watch face and connect to a wahoo tickr he strap
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