Gear software will not connect to my Samsung Gear

[Davidstockford]

[MasukaH]

Hey @Davidstockford

Could you provide us with some more information so that we can help? Which model do you have? Are there any error messages that appear? 

[Davidstockford · Accepted solution]

Hi

I have resolved the problem by doing a hardware reset on both my phone and my gear fit.

[MasukaH]

Hi @Davidstockford

We're happy to hear it's sorted! Thanks for letting us know. :womanhappy: