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Gear VR undocking issue on Note 8

(Topic created on: 17-04-2018 04:32 PM)
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MadalinK
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Hi. For about a month now I keep getting the error Gear VR undocking issue. I have not used my Note 8 with the Gear VR since last year!  

Does anyone have a fix for this ? Anyone else experienced it? Not even updating my Android to Oreo hasn't cured the problem. 

 

 

Thank you. 






Current phone : Samsung Galaxy Note 10+ 5G 512GB
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techchick6
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I have a different device (S8+) but also (repeatedly) got a similar false undocking message from Gear VR - even opened a support request.  It started for me right after I got Oreo - in fact,  my husband has a Note 8 and was getting it too. 

 

The fix (short version): support got me squared fast - there was a recent update for "oculus home" to version 3.41 that includes a patch to correct the issue.  Not certain if is same on both devices, but perhaps worth a look.