17-04-2018 04:32 PM
Hi. For about a month now I keep getting the error Gear VR undocking issue. I have not used my Note 8 with the Gear VR since last year!
Does anyone have a fix for this ? Anyone else experienced it? Not even updating my Android to Oreo hasn't cured the problem.
Thank you.
Solved! Go to Solution.
11-05-2018 07:56 PM
I have a different device (S8+) but also (repeatedly) got a similar false undocking message from Gear VR - even opened a support request. It started for me right after I got Oreo - in fact, my husband has a Note 8 and was getting it too.
The fix (short version): support got me squared fast - there was a recent update for "oculus home" to version 3.41 that includes a patch to correct the issue. Not certain if is same on both devices, but perhaps worth a look.