Having recently bought the IconX, I'm trying to install the PC software to transfer music directly to the earbuds on a Windows 10 machine.
However after the installation finishes and I try to launch the program I keep getting the following error message popping up:
"the ordinal 7138 could not be located in the dynamic link library c:\Program Files (x86)\Samsung\Gear IconX\Gear IconX.exe"
I have been consulting prof Google for a few minutes and although haven't found anything exactly the same, some similar error messages (interestingly Samsung related also, mostly!) seem to have been resolved by installing MS Visual C++ 2008 SP1.
I have tried installing the x64 and x86 versions directly from MS with no avail.
I've also tried a newer versions from the MS again, but still the same issue.
Another interesting fact: After installing the software, if I double click the installation file/package again, it tells me that a newer version is already installed!!! and in order to install this version I need to uninstall the newer version first!
Can anybody provide some help on how I can get this software functioning?!