10-04-2018 05:54 AM
Was landscape orientation disabled?
example: https://vimeo.com/254595486
it would auto-rotate in earlier versions, but stopped auto-rotating after Version 2.x.
this is not a misconfiguration issue and Samsung support is clueless and evasive.
anyone?
cheers!
Solved! Go to Solution.
11-04-2018 03:32 PM
We're checking with our experts to work out if the design of the Game Launcher has been changed for you, @mitopa.
In the meanwhile, could you follow these healthcheck steps so we understand what you are experiencing better.
- Restart your tablet
- Check you're on the latest SW version
- Check all of your apps are up to date manually - both Galaxy Apps and Play Store
- Clear the cache of the Games Launcher and the impacted games. Settings > Apps > Game Launcher > Storage > Storage > Clear Cache and same steps selecting the game.
Let us know how you get on!
-Sachiko-
14-04-2018 02:12 AM
thanks forthe reply.
yes, i did all of that.
if you have a tablet hanging around, then you will experience the same.
older versions were Ok, but not after 2.O. x.
@SachikoT wrote:We're checking with our experts to work out if the design of the Game Launcher has been changed for you, @mitopa.
In the meanwhile, could you follow these healthcheck steps so we understand what you are experiencing better.
- Restart your tablet
- Check you're on the latest SW version
- Check all of your apps are up to date manually - both Galaxy Apps and Play Store
- Clear the cache of the Games Launcher and the impacted games. Settings > Apps > Game Launcher > Storage > Storage > Clear Cache and same steps selecting the game.
Let us know how you get on!
-Sachiko-
03-06-2018 09:07 AM
high
06-06-2018 10:40 AM
the auto orientation was working until version 2.0.37.
28-06-2018 09:09 PM
30-06-2018 05:10 AM
30-06-2018 11:16 AM
02-07-2018 04:34 PM
02-07-2018 04:58 PM
That's great, @mitopa. Thanks for letting us know.