Thank you for the opinions and posts.
I have decided to return the watch tomorrow ASAP for a full refund.
Again, I am so dissapointed because this is really a great smartwatch... But health wise, its a big bummer.
Good day all
Same problem no solution. Samsung products are becoming close to worthless. They are released but are incomplete!
Also note the new S9 update disallows recording of phone calls. If your in business this is important. Another reason not to use Samsung.
Until they allow 3rd party fitnss tracking directly (bypassing S Health) or set it to restart the HR sensor when it stops this problem isnt getting fixed anytime soon in my humble opinion.
To my simple mind its easy, code it to look for sensor failure, if it finds one wait 20 seconds then restart the sensor. Job done, pretty sure its not that easy but it could be done if they chose to do it.
Thats where the issue lies, they dont need to fix it while people are buying the Gear, then the Galaxy and now the Active