24-05-2017 10:54 AM
My Tab S2 suddenly stopped offering fingerprint access for my userid, my wife's ID is OK. I cannot remember my backup password (changed it yesterday and must have typed it wrong).
Is there a way to restore fingerprint recognition?
And why might my userid be insisting on a password?
Solved! Go to Solution.
24-05-2017 05:07 PM
I finally managed to access my Owner account by using the Samsung webpage to unlock my tablet.
I don't recall the exact sequence of events, and was quite surprised when it suddenly all started working again.