Support

Open search

Galaxy S7 alarm not functioning in DND, Nougat

Highlighted
New Member

Galaxy S7 alarm not functioning in DND, Nougat

I have been using my Galaxy S7 for the last year with a morning alarm withput problems.

The phone is configured with a custom DND profile, which mutes everything except calls. The custom profile by default permits clock alarms - the slider should be greyed out as enabled. (as it's greyed out, it can't be amended.)

Following the last OTA update, the Alarms exception seems to randomly drop back to disabled, which results in the alarm being silenced - rebooting the phone restores expected operation... I have overslept a few times now...

 

Images attached showing incorrect, correct settings and software versions.

 

Any ideas anyone? I've not discovered the trigger for it falling back to disabled ...

 

 

CorrectCorrectSoftwareSoftwareIncorrectIncorrect

 

Labels (1)
Tags (2)
Top Liked Authors