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Fast charging

(Topic created on: 02-09-2017 07:10 PM)
1133 Views
GeoffP
Apprentice

‎21-08-2017 05:11 PM

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Despite using the supplied charger and lead my Tab S3 will not fast charge. The option in advanced settings to fast charge is switched on but always comes up with "Slow charging. For faster charging use the charger that came with your device". It is connected properly but always comes up with slow charging.

 

Any suggestions?

 

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5 REPLIES 5
BandOfBrothers
Samsung Members Star ★★

‎21-08-2017 07:11 PM

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As a process of elimination can you try an alternative charger ?


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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GeoffP
Apprentice

‎21-08-2017 08:51 PM

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In response to BandOfBrothers

I have tried two other Samsung chargers (same type) plus another Samsung phone charger and an Apple charger. I suspect the lead, but I haven't developed another USB C type lead yet.

 

Thanks for the suggestion though.

 

Geoff

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BandOfBrothers
Samsung Members Star ★★

‎22-08-2017 06:36 AM

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In response to GeoffP

You're Welcome @GeoffP

 

Best of luck. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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TonyMax
First Poster

‎02-09-2017 04:50 PM

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I'm having same problem with s8 did you receive an answer to the problem? 

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GeoffP
Apprentice

‎02-09-2017 07:10 PM

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In response to TonyMax

I suspect my cable is up the creek, so I've got Samsung to supply a new one. Bit of a rigmarole though, but managed to persuade them