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Duo Wireless Charger Flashing Red lights

First Poster

When I plug in my charger, using the provided plug and cable, the 2 LED lights flash green, amber and then red.  The lights continue to flash red and nothing will charge when placed on the unit.

I have tried numerous sockets and different combinations of plug and cable without any change.  

Does anyone have any ideas?

3 REPLIES 3
New Member

This has happened to mine too! I hope someone has an answer!

New Member

Mine is brand new and doing this  Ugh. Just paid 100 bucks 

First Poster

@KrisGaddie wrote:

Mine is brand new and doing this  Ugh. Just paid 100 bucks 


Have you had any joy from Samsung?

They seem to ignore my requests for assistance.  This suggests to me that there's an inherent design problem.

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